Five account tools

Mrwest Casino Responsible Gambling: Keep Time and Money in View

You play only from 18+, and deposit limits, loss limits, session time reminders, self-exclusion and reality checks sit in every Mrwest Casino account.

Set a deposit limit

UK Gambling CommissionLicensed and regulated under 41080-6654-R-230184 since 2014

Five key facts

What Protects You Comes Before Play

Five facts settle age, licence, the national register and where to find help in one view.

Minimum age18+

Regulator and licenceUK Gambling Commission, 41080-6654-R-230184

Self-exclusion registerGAMSTOP

National Gambling Helpline0808 8020 133

Limits and exclusion questions[email protected]

Built-in protection

Your Account's Limit and Pause Tools

Every Mrwest Casino account carries the same controls, reachable from your profile menu before play begins.

Set Before, Not After

A deposit limit caps what you can pay in. Set it before your first session, while the budget is still a calm decision.

Choose Your Stop Point

A loss limit stops the session at a set shortfall. Choose it when you would rather walk away on a plan than chase money back.

Where Did the Evening Go?

Session time reminders flag how long you have been playing. Turn them on when a quick round tends to stretch longer than you intended.

Is Willpower Enough Tonight?

Self-exclusion closes your account to play for as long as the exclusion runs. Use it when willpower on the night is not enough.

How Long Have You Played?

Reality checks interrupt play at intervals with a reminder of time spent. Switch them on for long sessions at slots or live tables.

A firmer boundary

Minutes Now, Calmer Hours Later

Four moves take you from the profile menu to a limit that already applies to tonight's play.

Where Is Your Profile?

Open your profile from the account menu. Check that the details shown are yours before changing anything.

A View of Active Controls

Inside the profile, find the limits section. Check which controls are already active, since one may have been set earlier.

Three Kinds of Limit

Pick deposit, loss or session time. Read the line under each one, so the choice matches what you want to hold back.

Save and Confirm

Save the change and read the confirmation screen. Check the limit shown before you close it, then play as usual.

One Call From Now

Reach Free, Confidential Help Today

This block settles where free, confidential help sits for players and relatives in this country.

National Gambling Helpline (GamCare)

Free advice, live chat and referral to local support for anyone affected by gambling, at any hour, every day of the week, and nothing you say leaves the call. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Free peer-led meetings with no appointment needed, including mixed meetings for family and friends, so relatives can sit down with people who understand. gamblersanonymous.org.uk

One Shuts For A Day, One For Months

Hours Of Quiet. A pause you switch on inside your Mrwest Casino account, keeping play out of reach for hours or days without closing anything. Start it in the account, and when the period ends, play resumes on its own.

A Stop That Holds. A long stop chosen in your Mrwest Casino account and locked in for the period you pick, with access to play closed for its whole length. Customers who choose this cannot have it lifted early, so the decision holds on the weaker days too.

Is GAMSTOP Right For Me? The national register, GAMSTOP, is run by The National Online Self Exclusion Scheme Limited and covers United Kingdom residents for six months at the shortest, with longer options. Registration happens online, applies within up to 24 hours, and closes you to participating operators. gamstop.co.uk

Talk First, Block Second, Then Call

Keep Proof At Hand. Only players aged 18+ may open an account at Mrwest Casino. Identity documents are checked before the first withdrawal, so an under-age registration fails early.

Software Filter On Shared Devices. Blocking software installed on a shared computer or phone hides gambling sites from everyone who uses it. Agree the settings together, so the filter stays on after an honest conversation.

What A Relative Gains. Start with a calm talk about money and time, with no blame and no lecture. The National Gambling Helpline on 0808 8020 133 advises relatives and friends free of charge, day and night.

Notice The Signs Early

Catching these signs early is easier than untangling a habit later. A deposit limit or a pause costs nothing and can be set in your account today, before the next session rather than after a loss.

If more than one of these sounds like your week, it is worth acting on.

You play longer than you planned to
Chasing a loss feels normal to you
Money set aside for bills goes into play
You keep your play quiet from people close to you
Play creeps into work hours or early mornings
You feel restless on days without play
You borrow to keep playing

Protection and support

Limits, Pauses and Exclusion

After reading, you will know how each safeguard works and which number to call tonight.

Can I set a daily limit in the mobile version of my account?+

Yes. Your account holds the same limits section whether you open it on a phone or a laptop, so the setting sits in the same place. One daily cap applies across both. Changes take effect as your account confirms them.

Can I undo a self-exclusion before the period I picked runs out?+

No. An exclusion lasts for the whole period you chose, and the account stays closed until it ends. Choosing the stretch of time carefully at the start matters more than choosing it well afterwards. Think of it as a firm break rather than a trial.

What does a short pause change, and when can I play again?+

A pause closes your play for the days you select while your balance and history stay in place. Once the pause ends, the account opens again without you asking. It suits a break you want to set and forget, and it is shorter than an exclusion.

Does self-exclusion here block me from other casinos too?+

No. An exclusion set in your Mrwest Casino account covers this account only, so it will not reach other sites. For a block that covers licensed operators across the United Kingdom, join GAMSTOP, the national scheme. That registration can take up to 24 hours to apply.

How do I shut my account completely and for good?+

Write to [email protected] and ask for permanent closure, and the support team will handle it with you. Removal is different from a pause or an exclusion, because it does not reopen on its own. Keep the reply for your records.

Where can I get advice about a family member who gambles too much?+

The National Gambling Helpline, run by GamCare, advises relatives and friends as well as players. Ringing 0808 8020 133 costs nothing and someone answers at any hour. Gamblers Anonymous also runs meetings that family members can attend.