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Is Mrwest Casino asking you for documents?

Licensed casinos must confirm who you are, and at Mrwest Casino that check is completed in 53 hours.

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UK Gambling CommissionLicensed and regulated under 41080-6654-R-230184 since 2014

Know it before you upload

What does the check involve?

Here is the whole check on one screen, so the waiting stops being a mystery.

Checks carried out by

Mrwest Casino Ltd

Licence held

UK Gambling Commission 41080-6654-R-230184

Time needed

53 hours

Required by

Before the first withdrawal

Questions go to

[email protected]

Age confirmed

18+

Cleared in one pass

One upload now beats three attempts later

Our team reads every upload the same day it lands, which is why most checks close fast.

Where is the document area?

Log in and open the verification area, where each requested item is listed separately with a short note on what fits. Note the file types accepted before you pick.

Corner-to-corner copy

Photograph or scan your proof of identity flat, in colour and with all four corners inside the frame. Glare and cropped edges send more files back than anything else.

Same name on each page

Add your proof of address and a confirmation for the payment method you used, then check the name matches across all three. A different spelling stalls the file until it is fixed.

Keep replies quick

Watch your registered email and the chat for a message from the checks team; a quick reply to any query keeps your place. Nothing else is needed from you in the meantime.

One tidy file set

Gather these before you start

This block settles which papers count and what each copy has to show, before you upload.

Proof of identity

ConfirmsYour name and date of birth

Copy must showPhoto page, all four corners, in colour

Proof of address

ConfirmsWhere you live now

Copy must showFull name, address and a date within three months

Payment method confirmation

ConfirmsThe account you paid from

Copy must showYour name, the method used, and no masked digits

Fewer delays

See when your documents are requested

Mrwest Casino builds the check into routine account care rather than springing it on you at payout time.

Correct your details first

Spotting a mismatch between what you entered and what your paperwork says, we ask for proof of identity and proof of address to straighten it out.

Why is my payout on hold?

Because the licence requires a verified player before money leaves, we ask for proof of identity, address and payment method confirmation up front.

Larger sums, extra paperwork

Seeing sums far above your usual pattern, we ask for source of funds paperwork so the account keeps matching the way you actually play.

Confirm your age

Checking that you are 18 or over, our team may ask for proof of identity before the account moves past its first steps.

Show where your money comes from

Under licence 41080-6654-R-230184 from the UK Gambling Commission, a casino must know a player's money is legitimate. Mrwest Casino runs this as routine AML care for every account it flags, never as a suggestion of wrongdoing.

Have one or two of these ready and the reply usually comes back the same day.

Recent payslips from your employer
Bank statement showing income
Tax return or self-assessment
Sale or purchase contract
Pension or benefit award letter

Why a document bounces back

Swap in the current version. An out-of-date document proves nothing about who you are today, so our team has to set it aside. Send the newest issue you hold Check the expiry date before uploading

A name that lines up. Any difference between the account and the paper stops the check, because the match is the whole point. Update your details in the profile Upload paperwork showing the correct spelling

Your upload came back again. A screen grab loses the edges and the texture our team needs to judge whether a document is genuine. Photograph the original document Lay it flat in good light

Less waiting

Common identity snags

Our Manchester verification team answers in plain terms, and you can reach them at [email protected].

I've changed my name since signing up, can I still verify?+

Yes. Swap in proof of identity that carries the new name, and add proof of address if that moved as well; the two must match. Our team then updates your record so a payout reaches the right account.

Do I need to verify before I can take money out?+

Yes. Our licence asks for a completed check at the latest before your first withdrawal, though it can come earlier, at registration or at your first deposit. Clearing it early keeps the payout queue short.

Is it safe to send my documents through the site?+

Yes. Every upload is protected by 128-bit SSL encryption and seen only by the team that runs the check. Write to [email protected] with any question about how your file is kept.

Is Mrwest Casino licensed in the UK?+

Yes. Mrwest Casino Ltd trades under licence 41080-6654-R-230184 from the UK Gambling Commission. That licence is why the identity check is a condition of taking bets in Britain.

How long will my documents take to clear?+

Most checks finish within 53 hours of a complete upload. Count on a little longer at weekends or when a file is blurred. Send the three documents together to keep it to one pass.